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📖 Help Center

Guides & Tutorials

Everything you need to know about using My Rental Spot — from getting started to advanced features.

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⭐ Most Popular
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Getting Started as a Property Manager
Set up your account, add your first property, and start collecting rent.
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Collecting Rent Online
How tenants pay, due dates, reminders, and receipts.
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Creating a Lease
50-state templates, custom terms, and digital signing.
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Submitting a Maintenance Request
Report issues, upload photos, and track repair status.
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🏁
Getting Started
5 guides
🚀
Getting Started as a Property Manager PM
Account setup, onboarding checklist, first property
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🏠
Getting Started as a Renter Renter
Profile setup, verification, browsing properties
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Getting Started as a Property Owner Owner
Owner portal access, connecting with your PM
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Account Settings & Profile
Update profile, notifications, password, security
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Account Deletion
Permanently delete your account and all data
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Property Management
4 guides
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Adding & Managing Properties PM
Add properties, configure details, manage your portfolio
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Unit Management PM
Add units, track amenities, monitor availability
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Property Verification PM
Verify ownership, earn a verified badge, build trust
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Photo Log & Property Photos PM
Upload, categorize, and manage property photos
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Leasing
7 guides
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Creating a Lease PM
50-state templates, customizing terms, addendums
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Digital Lease Signing (eSignature)
How tenants sign, verification, document storage
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Lease Renewals PM
Renewal pipeline, sending offers, updating terms
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Rental Applications
Online applications, reviewing, approving/denying
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Tenant Screening PM
Background checks, credit checks, Renter Score (TransUnion)
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Move-In / Move-Out Checklists PM
Inspection forms, security deposits, condition reports
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Listings & Marketing PM
Create listings, publish vacancies, attract tenants
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Tenant & Resident Management
5 guides
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Adding & Managing Tenants PM
Add residents, household members, co-applicants
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Tenant Portal Overview
What tenants see, self-service features, dashboard
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Communications Hub PM
Messaging, broadcasts, templates, history
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Sending Notices PM
Late rent, lease violation, move-out, compliance notices
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Rent-to-Own (RTO) Addon
Converting renters, agreement setup, equity tracking
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Payments & Financial
10 guides
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Setting Up Payment Collection PM
Stripe Connect, ACH, credit/debit, accepted methods
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Bank Integration & Stripe Connect PM
Connect your bank, manage payouts, track transactions
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Payment Processing Overview
Payment methods, fees, processing times, payouts
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Collecting Rent Online
How tenants pay, due dates, reminders, receipts
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AutoPay Setup
Enable autopay for tenants, manage recurring payments
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Late Fees & Grace Periods PM
Configure late fees, grace periods, auto-apply
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Billing & Invoices PM
Rent invoicing, utilities, one-time & recurring charges
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Financial Reports PM
Income, expenses, owner statements, tax reports
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Collections Workflow PM
Escalation stages, notices, demand letters, referral
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Managing Owner Payments & Statements PM
Owner payouts, management fees, statements
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Maintenance
5 guides
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Submitting a Maintenance Request Renter
How to submit, add photos, track status
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Managing Maintenance Requests PM
Dashboard, assigning vendors, priority, work orders
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Work Orders PM
Creating, assigning, tracking, completing work orders
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Maintenance History & Reporting PM
Past requests, response times, costs
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Vendor Management PM
Manage contractors, assign to work orders, track costs
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Renter Guides
7 guides
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Searching for Properties Renter
Map search, filters, saving favorites, alerts
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Applying for a Rental Renter
Online application process, what's needed, status
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Paying Rent Online Renter
Portal payments, ACH vs card, history, receipts
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Setting Up AutoPay Renter
Enable/disable, managing payment methods
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Submitting Maintenance Requests Renter
Report issues, photo uploads, tracking
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Direct Messaging Your PM Renter
Communication hub, message history
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Renters Insurance Renter
Coverage options, enrollment, managing your policy
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👤
Owner Portal
4 guides
🖥️
Owner Portal Overview Owner
Dashboard, what owners can see and do
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Understanding Owner Statements Owner
Reading statements, income/expenses, payouts
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Owner Communication Owner
Messaging your PM, reviewing property performance
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Property Performance Reports Owner
Revenue trends, occupancy, analytics
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📱
Mobile App
2 guides
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Mobile App for Property Managers PM
Dashboard, payments, maintenance on the go
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Mobile App for Renters Renter
Pay rent, submit requests, message PM from mobile
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Account & Settings
4 guides
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User Roles & Permissions PM
Team members, access control, role management
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Company Settings PM
Business profile, branding, logo, contact info
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Security & Two-Factor Authentication
2FA setup, session management, login history
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Email & Notification Preferences
Configure email, SMS, push notifications
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📜
Legal & Compliance
3 guides
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State-Specific Lease Laws PM
Overview of lease requirements by state
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Fair Housing Compliance PM
Best practices for listing and screening
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Data Privacy & Your Information
How we protect your data, GDPR, data requests
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