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🤖 Renter Feature

Your Rental Assistant, Built In

MRS Copilot lets you ask questions about your account in plain English. Check your balance, view payment history, get lease details, and learn how to do anything on the platform, instantly.

Spot with Copilot

Your Account, One Question Away

Ask about your balance, payments, lease, or maintenance and get instant answers

🤖
MRS Copilot for Renters
Your personal rental assistant
💰

My Balance & Due Date

Instantly see your current balance and when your next payment is due

📋

Payment History

View all your recent payments and their statuses in one place

⚠️

Overdue Payments

Check if anything is past due so you can take action right away

📄

Lease Details

See your lease dates, rent amount, and unit info without digging through documents

🔧

Maintenance Status

Track your open maintenance requests and see where they stand

How-To Guides

Step-by-step help for payments, AutoPay, maintenance requests, and more

1

Open Copilot

Click the Copilot icon on your dashboard

2

Ask or Tap

Type a question or pick a Quick Question

3

Get Your Answer

See real info from your account instantly

4

Follow Up

Ask more questions in the same chat

See Copilot In Action

Quick Questions built for renters

MRS Copilot — Renter View
🤖MRS Copilot
New Chat
+ Quick Questions ▾ or type your own question below
MY PAYMENTS
$My balance & due date
📋Payment history
Overdue payments
MY LEASE
📄Lease details
📅Lease expiration
MAINTENANCE
🔧Maintenance status
HOW DO I...
?How to make a payment
?How to add a bank account
?How to set up AutoPay
?How to submit maintenance
?How to contact my PM
?How to view my lease
what's my balance
get balance info

Here's your current balance:

Current Balance
$0.00
All caught up!
Next Payment
$560.00
Due April 1, 2026
AutoPay
Enabled
Visa ending 4242
Ask me anything...

Get Answers Without the Hassle

No more searching through menus for basic account info

Instant Account Info

Check your balance, due date, and payment status in seconds. No navigating through multiple screens.

📖

Step-by-Step Guidance

Not sure how to set up AutoPay or submit a maintenance request? Just ask Copilot and get a clear walkthrough.

💬

Plain English, Real Answers

Ask questions the way you'd ask a friend. "What's my balance?" "When does my lease end?" "How do I pay rent?"

🔒

Your Data, Your Eyes Only

Copilot only accesses your account. Your property manager can't see your questions, and your data stays private.

< 5s
Average response time
15+
Pre-built Quick Questions
Free
Included for all renters
📊

Build Your Renter Score

Every on-time payment builds your Renter Score, a portable rating you can share with future landlords. Ask Copilot about your score anytime.

Learn About Renter Score →

Frequently Asked Questions

What can I ask MRS Copilot?
Anything about your account: your current balance, payment history, lease details, lease expiration, maintenance request status, and how-to questions about using the platform. If the info is in your My Rental Spot account, Copilot can pull it up.
Is MRS Copilot free?
Yes. MRS Copilot is included for all renters on My Rental Spot at no cost.
Can my landlord see my questions?
No. Your Copilot conversations are private to your account. Your property manager cannot see what you ask or the responses you receive.
Can I ask follow-up questions?
Yes. Copilot remembers context within each chat session. Ask "what's my balance?" then follow up with "when is it due?" and Copilot keeps up.
Does it work on my phone?
Yes. MRS Copilot works on desktop and mobile browsers, and inside the My Rental Spot iOS app.

Your Account, One Question Away

Check your balance, track payments, and get help instantly.