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๐Ÿ‘‹ Welcome, Renters!

Renting Made Simple & Stress-Free

Pay rent online, submit maintenance requests, access your lease documents, and communicate with your landlord โ€” all from one easy-to-use portal.

24/7
Portal Access
Free
For Tenants
Instant
Notifications
9:41 ๐Ÿ“ถ ๐Ÿ“ก ๐Ÿ”‹
Dashboard
123 Main St, Unit 4B
$1,850
Due in 5 days - Jan 1, 2026
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Pay
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Maintenance
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Messages
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Lease
Renter Score Details โ†’
A
Excellent Rating
24 on-time payments
Recent Activity See All โ†’
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Rent payment processed
Dec 1, 2025
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Work order completed
Nov 28, 2025
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Home
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Payments
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Maintenance
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Messages
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More

Everything You Need in One Place

Your complete rental management toolkit โ€” accessible anytime, anywhere.

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Pay Rent Online

Pay rent securely using ACH bank transfer, debit card, or credit card. Set up AutoPay to never miss a payment.

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Maintenance Requests

Submit repair requests in seconds. Track status updates and communicate directly with your property manager.

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Document Access

View your lease agreement, move-in checklist, and important documents anytime from your secure portal.

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Direct Messaging

Communicate with your landlord or property manager through the built-in messaging system. Keep everything in one place.

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Payment History

Access your complete payment history and download receipts for your records or tax purposes.

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Smart Notifications

Get reminders for upcoming rent due dates, maintenance updates, and important announcements.

How It Works

Get set up in minutes and start enjoying a better rental experience.

1

Get Invited

Your landlord sends you an email invite to join MyRentalSpot.

2

Create Account

Sign up with your email and set a secure password.

3

Link Payment

Add your preferred payment method for rent payments.

4

You're All Set!

Pay rent, submit requests, and manage your rental online.

Multiple Payment Options

Choose the payment method that works best for you.

Flexible, Secure Payments

No more writing checks or making trips to drop off rent. Pay securely online in seconds with your preferred payment method.

  • AutoPay โ€” Set it and forget it. Never miss a due date.
  • Instant Confirmation โ€” Get email receipts for every payment.
  • Payment Reminders โ€” Get notified before rent is due.
  • Secure & Encrypted โ€” Bank-level security protects your data.

ACH Bank Transfer

Direct from your bank account

Lowest Fee

Debit Card

Visa, Mastercard, Discover

Credit Card

All major cards accepted

Hassle-Free Maintenance

No more phone tag or lost emails. Submit maintenance requests online and track them from start to finish.

  • Photo Uploads โ€” Attach photos to show the issue clearly.
  • Real-Time Updates โ€” Know when work is scheduled and completed.
  • Request History โ€” View all past requests and resolutions.
  • Emergency Flagging โ€” Mark urgent issues for priority response.
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Plumbing
Completed

Bathroom faucet leaking, causing water damage under sink.

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HVAC
In Progress

AC unit making loud noise, not cooling properly.

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Electrical
Pending

Kitchen outlet not working, tried resetting breaker.

Manage Your Rental On the Go

Download the MyRentalSpot app for iOS or Android. Pay rent, submit requests, and stay connected โ€” all from your phone.

Payments
Manage your rent
Next Payment
Rent Due$1,850.00
Due DateJan 1, 2026
Payment Method
VISA
โ€ขโ€ขโ€ขโ€ข 4242
Expires 12/27
Maintenance
Submit & track requests
๐ŸšฟPlumbing
Complete
Faucet leak fixed
โ„๏ธHVAC
In Progress
AC not cooling
Tenant Portal is Free

What Does It Cost?

Access to the tenant portal, mobile app, and most features is completely free. Here's what you need to know:

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Portal Access

FREE

Full access to tenant portal and mobile app

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Payment Fees

Varies

ACH: ~$5 max ยท Card: 2.9% + $0.30

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Application Fee

$30

For background & credit check (if required)

Payment processing fees may be covered by your landlord โ€” check with them for details.

Frequently Asked Questions

Answers to common questions from renters.

How do I sign up for the tenant portal?

Your landlord or property manager will send you an email invitation to join MyRentalSpot. Simply click the link in the email, create your account, and you're ready to go. If you haven't received an invite, ask your landlord to send one through the platform.

Is the tenant portal really free?

Yes! Access to the tenant portal, mobile app, maintenance requests, document access, and messaging is completely free. The only fees you might encounter are payment processing fees when paying rent online (which your landlord may cover) and the application screening fee if you're applying for a new rental.

What payment methods can I use?

You can pay rent using ACH bank transfer (lowest fees), debit card, or credit card. ACH transfers typically have a fee of 0.8% with a $5 maximum, while card payments are 2.9% + $0.30. Your landlord may choose to cover these fees for you.

Can I set up automatic payments?

Yes! AutoPay lets you schedule automatic rent payments so you never miss a due date. You can set it up in your tenant portal settings. Choose your payment method and the day you want payments to process, and we'll handle the rest. You'll receive email confirmations for each payment.

How do I submit a maintenance request?

Log into your tenant portal or mobile app and click "Submit Request" or the maintenance icon. Describe the issue, select a category (plumbing, electrical, HVAC, etc.), upload photos if helpful, and indicate if it's urgent. Your landlord will receive instant notification and you'll get updates as the request progresses.

Can I access my lease documents?

Yes! Your signed lease agreement and any other documents your landlord has shared (move-in checklist, rules & regulations, etc.) are available in the Documents section of your tenant portal. You can view them online or download PDFs for your records.

Ready to Simplify Your Rental Experience?

Ask your landlord about MyRentalSpot, or log in to your tenant portal to get started.