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🔐 Legal & Compliance

Data Privacy &
Your Information

How we collect, store, and protect your data. Your rights under GDPR, CCPA, and other privacy laws. How to request, export, or delete your data.

What We Collect

We only collect data necessary to provide our services.

👤

Account Information

Name, email, phone number, and password. Used for authentication and communication.

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Property Data

Property addresses, unit details, rent amounts, and lease terms. Used to manage your properties.

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Financial Data

Bank account and card details processed through Stripe. We never store raw card numbers — Stripe handles all payment data.

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Usage Data

Feature usage, login times, and device information. Used to improve the platform. Never sold to third parties.

How We Protect Your Data

Enterprise-grade security for your information.

myrentalspot.com/security
🛡️ Security Overview
✓ Encryption
🔒 TLS 1.3 for all data in transit
🔒 AES-256 encryption at rest
🔒 Database encryption enabled
✓ Compliance
📋 PCI-DSS compliant (via Stripe)
📋 SOC 2 Type II (AWS infrastructure)
📋 GDPR & CCPA compliant
✓ Access Control
👥 Role-based access controls
🔐 Two-factor authentication
📋 Session management & audit logs
✓ Data Practices
🚫 Never sell your data
🔄 Regular automated backups
🗑️ Data deletion upon request
Security Overview — encryption, compliance certifications, access controls, and data practices

Your Data Rights

You own your data. Here's what you can do with it.

1

Access Your Data

Request a complete copy of all personal data we hold about you. Go to Settings → Privacy → Request Data Export. We'll deliver it within 30 days.

2

Correct Your Data

Update or correct any inaccurate information from your profile settings at any time. Or contact support for data we manage on our end.

3

Delete Your Data

Request complete deletion of your account and all associated data. Go to Settings → Privacy → Delete Account. See our Account Deletion Guide for the full process.

4

Opt Out

Opt out of marketing emails, analytics tracking, and non-essential cookies from Settings → Privacy. Service-related communications (receipts, security alerts) cannot be opted out of.

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Regional Privacy Laws

  • GDPR (EU/EEA) — Right to access, rectify, erase, restrict, and port your data. Data processing requires lawful basis.
  • CCPA/CPRA (California) — Right to know, delete, and opt out of data sales. We never sell personal information.
  • State Laws — We comply with applicable state privacy laws including Virginia CDPA, Colorado CPA, and Connecticut CTDPA.

Common Questions

About data privacy.

No. We never sell, rent, or share your personal information with third parties for marketing purposes. Data is only shared with service providers necessary to operate the platform (Stripe for payments, TransUnion for screening).
After you request deletion, we remove personal data within 30 days. Some data may be retained longer if required by law (tax records, financial records) but is anonymized and inaccessible.
Data is stored on AWS servers in the United States with encryption at rest and in transit. Backups are encrypted and stored in geographically separate locations for disaster recovery.
Contact security@myrentalspot.com immediately. We investigate all reports within 24 hours and notify affected users per regulatory requirements if a breach is confirmed.

Your Data, Your Control

Enterprise security, full transparency, and data rights — built into every account.

myrentalspot.com