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💬 Owner Portal

Owner
Communication

Message your property manager, discuss maintenance decisions, review property performance, and keep a complete record of all conversations.

Message Your PM

Direct, documented communication with your property manager.

1

Go to Messages

Click Messages in the sidebar or "Message PM" from the dashboard. Your PM's contact card shows their name, role, and response time.

2

Write Your Message

Type your question or request. Attach documents, photos, or files if needed. Reference specific properties or units for clarity.

3

Send & Get Notified

Click "Send". Your PM is notified by email and push. You'll receive a notification when they reply.

Messaging Interface

Professional communication with full conversation history.

myrentalspot.com/owner/messages
JM
John Martinez
Property Manager · Avg response: 2 hours
Hi John, I noticed the plumbing repair in Unit 3C was $450. Can you share the vendor invoice? Also, should we consider replacing the pipes to avoid recurring issues?
You · Yesterday 3:30 PM
JM
Hi Robert! I've attached the invoice from ABC Plumbing. The pipes in 3C are original — I'd recommend budgeting for a full repipe. I can get quotes if you'd like. Estimated $3,500–$5,000.
John · Yesterday 5:45 PM
📄 ABC_Plumbing_Invoice_3C.pdf
Please get quotes. Let's plan for this spring when the tenant's lease renews.
You · Today 9:15 AM
Type a message...
📎
Send
Owner Messaging — multi-day conversation with file attachment and capital planning discussion

Common Owner Conversations

When and what to discuss with your PM.

🔧

Maintenance Decisions

Approve large repairs, discuss repair vs. replace options, review vendor quotes, and plan capital improvements.

💰

Financial Questions

Ask about statement line items, discuss expense variances, review payout timing, and plan budgets.

📋

Lease & Tenant

Discuss renewal terms, rent increase strategies, vacancy plans, and tenant issues that need your input.

📈

Strategy & Performance

Review property performance, discuss market comparisons, plan improvements, and set goals.

Common Questions

About owner communication.

The Owner Portal is designed for owner-to-PM communication. Your PM handles all tenant interactions. If you need to relay something to a tenant, ask your PM.
Yes. All messages, attachments, and conversation threads are permanently saved and searchable. This creates a documented record of all decisions and approvals.
Yes. By default you receive email and push notifications for PM replies. Adjust preferences in Settings → Notifications.

Stay Connected With Your PM

Direct messaging, file sharing, and documented conversation history.

myrentalspot.com